JK can provide comprehensive support for the Human Resources Department to complement its relocation activities. This service:

• frees the corporate client's HR department of the complex task of organising the home search process for any number of employees;
• co-ordinates the various service providers involved, including any internal departments;
• ensures continuous liaison with the employee's family and the HR department
• provides regular written progress reports for all ongoing projects;
• gives formal feedback on the quality of our service using relocatee satisfaction questionnaires at the conclusion of each project;
• includes regular meetings with HR to review and, if required, adjust our services.

Our objective is to work in partnership with HR, carrying out as much or as little as is most effective for the Department. This support can also include, at the client's request, complete tenancy management, as outlined in the following section.

JK manages the portfolio of employee rented properties for the HR department and relieves it and the employee of the ongoing tasks associated with dealing with matters related to the tenancy. This service includes:

• carrying out administrative tasks such as the payment of utilities (gas, electricity, telephone) on the tenant's behalf from a client specific account;
• tracking and negotiating the renewal of expiring tenancies;
• acting as liaison between the tenant and the landlord or property manager, helping to expedite the resolution of most problems related to the tenancy;
• acting as the single point of contact for theses issues;
• providing regular reports to HR, allowing the department to track the disbursements, activity and events concerning each tenancy, as well as the entire portfolio of properties.